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Hospice pharmacy services, supplies and DME, run beside your census

Moative builds custom AI inside your hospice pharmacy services, supplies and DME work. Our AI agents match every prescription, rental day and invoice to your census; our experts set the rules.

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Each dot is one of the 169 home health and hospice workflows in our study, placed by what automating it is worth to an agency and how ready the work is for AI today. Each colour is a kind of work; the large dots are supplies, dme and pharmacy.

Supplies, equipment and pharmacy, in the order our experts would take them on

  1. Hospice pharmacy benefit management
    In the top half of 169 workflows
  2. Durable equipment and oxygen under the per-diem
    In the lower half of 169 workflows
  3. Monitoring device and tablet fleet
    In the lower half of 169 workflows
  4. Non-routine and routine medical supplies
    In the lower half of 169 workflows
  5. Group purchasing and invoice-to-contract price checks
    In the lower half of 169 workflows
  6. Infection control, equipment maintenance and survey-related logs
    In the lower half of 169 workflows

Supply spending your hospice never checks against anything

Your hospice owns this equipment and these supplies under the per-diem, and today none of the spending is checked against it or your census.

Invoices paid as received

Nobody in your hospice compares a pharmacy invoice line to its contract before payment.

Rentals past the discharge

Rental invoices keep running after the patient is gone.

Cost known at quarter end

Drug cost per day surfaces months after you could act on it.

Every order, invoice and rental day, checked against your census

These workflows share one rule: our AI agents check the supply chain against your census and contracts, and our experts take what they flag.

Survey logs done before survey week begins

Hospices must show their infection prevention program is met and follow manufacturer maintenance terms for equipment. Our AI agents log each bag technique, equipment and vehicle check as it happens; our experts take the flags.

  • Every bag technique check logged same day
  • Equipment checks kept per manufacturer terms
  • Survey-ready evidence your team can pull any day

Pharmacy cost lands on each patient-day

Pharmacy invoices are paid as received and drug cost per day waits for quarter end. Our AI agents match each prescription to a relatedness call and the formulary, track drug cost per patient-day; our experts take exceptions.

  • Every prescription tied to a relatedness decision
  • Drug cost per patient-day visible any day
  • Comfort kits and disposal rules applied per order

Your census decides the rental days

Rental invoices run past the discharge and pick-ups wait on the family, though the hospice owns it under the per-diem. Our AI agents trigger deliveries and pick-ups from census changes and match rental days to it.

  • Every rental day matched to a census day
  • Pick-up ordered the day of the discharge
  • Vendor invoices reconciled to census days

How custom AI for your supplies runs inside your operation

Your outcome and your workflow come first; the feature list comes later. Here is the order the work follows, and what your agency brings.

01What your agency brings

Today's workflow: pharmacy invoices, equipment orders, vendor invoices, survey logs, and an owner of the outcome. Nothing leaves your systems.

02Our experts watch and set rules

Our engineers and revenue-cycle specialists sit with you, watch, then automate, fix data, and write visible, changeable rules.

03Our AI agents take the work

Our AI agents run beside your EMR and payer portals: they match, check, file and route, and your team reviews every flag.

Every alternative stops before the invoice meets the census

You have weighed these against each other already. Here is the line between each of them and custom AI built inside your operation.

Custom AI built inside your operation

Our engineers and revenue-cycle specialists sit with your pharmacy, supply and clinical teams, watch the work, then build AI agents for your formulary, vendors and census. Your staff reviews every flag.

  • Built for your formulary, vendors and census
  • Runs beside your EMR, no replacement
  • Your staff reviews every flag and decides

Supply and DME software bought off the shelf

Good at standard orders and inventory counts. Usually stops at its own forms, unable to read vendor invoices against your census.*

The EMR's own supply module

Good at recording what clinicians order in that EMR. Usually stops where work crosses systems: invoice, delivery and census sit apart.*

An outside billing or purchasing firm

Good at taking the work off your desk. Usually runs one standard process for every client, and the rules stay theirs.*

* General descriptions of each category as commonly sold, with no vendor in view. Terms vary by contract and by agency.

Your money, your EMR, your calls, answered up front

What does this cost?

Pricing: a fixed fee, plus an outcome share, scaled by automated workflows.

Do we replace our EMR?

No. Our AI agents run beside your existing EMR, clearinghouse and payer portals, and your agency keeps its data. Nothing is replaced.

Who makes the calls?

Your staff. Our AI agents check and flag; your team reviews every flag and decides. The agents make no clinical decisions.

What must we have ready?

One owner for the outcome, and access to the invoices, orders and rental agreements this workflow already produces. No data project precedes the work.

Pharmacy, supplies and equipment you can check any day

Talk about one workflow: pharmacy invoices, rental days, survey logs, whichever costs you the most. Your process is the subject, patient records left untouched.

Common questions

Does Medicare Part D require prior authorization?

Sometimes; it depends on the plan and the drug. Our AI agents carry a related or unrelated determination on every prescription and flag the ones needing a plan's sign-off.

How to order supplies through Medicare?

Under Medicare home health, routine and nonroutine supplies are bundled into the base rates and not billed separately. Our AI agents watch par levels in clinician cars.

Why do some hospice organizations pay a per diem rate for medical supplies?

Because the hospice owns the equipment: durable medical equipment is covered under the per-diem when it relates primarily to palliation or management of the terminal illness.

What does DME mean in hospice?

Durable medical equipment: the beds, oxygen and other equipment a hospice supplies for use in the patient's home. Under the per-diem, the hospice is responsible for it.

What equipment does hospice supply?

The durable medical equipment and oxygen the patient needs at home, covered under the per-diem when it relates primarily to palliation or management of the terminal illness.

What is a fair rate for mileage reimbursement?

Most policies use the IRS rate; for federal travel, GSA must set the mileage reimbursement rate as the single standard rate established by the IRS, which normally changes annually.

What supplies are needed for home health care?

Wound care, ostomy and catheter supplies, plus what clinicians carry in their cars. Under Medicare home health, the HHA that establishes the 30-day period is the only entity that can bill for them.

The full study, PDF · 636 KB

From our study of 169 home health and hospice workflows

The work worth automating is the work whose mistakes travel

The work worth automating is not the easy work. It is the work whose mistakes travel.