Home health referral sources, worked to a decision the day they arrive
Moative builds custom AI inside your home health agency: our AI agents work each referral from your referral sources to a same-day decision, and our experts set the rules beside your intake team.
Your referral workflows, in the order we would automate them
- Referral-to-admission lead time and start-of-care timeliness tracking by source, payer and branchIn the top 25 of 169 workflowsWorth it, ready now
- Pending-referral and waitlist managementIn the top half of 169 workflowsWorth it, ready now
- Referral acceptance decision supportIn the top half of 169 workflows
- Referral loop closure and referrer updatesIn the lower half of 169 workflows
- Hospital and facility discharge captureIn the lower half of 169 workflows
- Community and physician outreach for earlier hospice referral and home health awareness with direct schedulingIn the lower half of 169 workflows
The referrals you already have are the ones you lose
Referral intake leaks admissions in three places before any software is involved, and your agency feels each one as lost patients.
Referrals wait unseen
pending ones go stale in the inbox and the patient is admitted elsewhere.
Acceptance on instinct
the intake nurse decides alone, and declines are never analyzed.
Referrers left in the dark
the referring office calls your team to ask what happened.
Custom AI for your referral sources, made inside intake
Three workflows that decide whether a referral becomes an admitted patient on time, or goes to the agency down the road.
See where referrals stall, source by source
Agencies cannot say how long a referral waited; the star rating shows it later. Our AI agents track each referral from receipt to admission and report the two-day measure by source, payer and branch.
- Referral-to-admission time by source
- Delays reported by payer and branch
- Every referral tracked to admission
Same-day decisions on pending referrals
Pending referrals go stale in the inbox and the patient is admitted elsewhere. Our AI agents work every pending referral to a daily decision and tell the referrer the status; our experts take the judgment calls.
- Every pending referral worked daily
- Referrer told the status same day
- Capacity offered as it opens
Facts in, decision out, inside the hour
Today the intake nurse accepts or declines alone, and nobody studies the declines. Our AI agents score each referral against capacity, payer terms and clinical fit within the hour; your staff make the call.
- Each referral scored within the hour
- Declines recorded with the reason
- Recommendation shown to your staff
Built into the intake operation you already run
Our engineers start from what your agency already has: the referral inbox, the EMR, the payer portals, and the intake staff who work them.
01What your agency brings
Referrals arrive today as faxes and portal drops from hospitals, physicians, and facilities; intake staff call against your capacity picture.
02What our experts do
Our engineers and revenue-cycle specialists sit with your intake team, watch the workflow as it runs, fix the data, and set the rules for what gets flagged.
03What our AI agents do
Our AI agents release into the live workflow: they track, chase, score and report back inside your systems, and your staff review every flag and make the call.
Why custom AI made inside your agency beats the usual answers
Your agency is comparing custom AI against what it already has. Here is the honest line on each, for referral intake work.
Custom AI built inside your intake workflow
Our engineers work inside your intake operation and make the AI agents for your referral sources, your payer mix and your systems; they run beside your EMR, and your agency keeps its data.
- Built for your sources and payer mix
- Runs beside your EMR, no replacement
- Your staff review every flag
Intake and referral software
Good at logging and routing the referrals you get. Most stop at the inbox and cannot work one to a decision.*
Your EMR's referral module
Good at staying connected to the chart. It usually covers the standard intake path, and referral-source specifics ride on workarounds.*
An outside marketing or staffing firm
Good at running campaigns and filling shifts. Most stop at sending referrals your way; the loop stays on your desk.*
* Each category is described as commonly sold; terms and coverage vary by product and by agency.
Nothing here asks you to swap your systems or your judgment
How is this priced?
Work sets the price: the fee tracks the referral workflows our AI agents take over, and part moves with your results.
Do we replace our EMR?
No replacement: our AI agents read referrals and write decisions back inside the EMR your agency already runs, so intake stays on the screens your team uses today.
Who makes the accept-or-decline call?
Your staff. Our AI agents flag and recommend; your intake team reviews every flag and makes the call, and the software makes no clinical decisions.
What must our agency have ready?
Three things: your referral inbox, access to your EMR and payer portals, and an intake lead who can show our experts the workflow as it runs today.
Referrals worked to a decision the day they arrive
Tell us where referrals stall; we will talk through one workflow, what our AI agents take over and what your intake team keeps.
Common questions
What is the best software for tracking referrals?
None fits until it tracks by source: our AI agents report referral-to-admission time by source, payer and branch against the two-day measure, and our experts set the rules with your team.
How to get referrals for a home care agency?
Referrals come back when each one is worked: our AI agents give every pending referral a same-day decision and tell the referrer the status, so sources send again.
How to get more home health referrals?
Referrers send more when their referrals are admitted fast and scored fairly: our AI agents answer each one within the hour and close the loop with the source.
What is a good referral conversion rate?
There is no single good number; what matters is your own rate by source. Our AI agents record every acceptance and decline with the reason, so your agency sees what drives it.
What is considered a referral source in healthcare?
A referral source is whoever sends the patient: a hospital, a physician, a nursing facility or a community program. Our AI agents track each source separately.
The full study, PDF · 636 KB
The work worth automating is the work whose mistakes travel
The work worth automating is not the easy work. It is the work whose mistakes travel.